SBP Regulated Institutes









 Microfinance Banks
     
President
Mr. Muhammad Amir Khan

16th Floor, HBL Tower, Blue Area, Islamabad.

Tel : 051-2879711
Fax: 051-2820011



Complaint Cell:

Customer Services

Tel: 051-111 425 632
Contact Center: 0800-42563 | 0800-34778
Fax:051-2821817

https://www.hblmfb.com
Email: [email protected]

https://www.hblmfb.com/complaints/



License/Permissions/ Authorizations:

  • Microfinance Bank
  • Branchless Banking
 
Acting President/CEO
Mr. Riaz Khan Bangash

Head Office, Chak 10 BC near Baghdad Railway Station, University Road, Bahawalpur.

Tel : 062-2285126-111

Fax: 062-2280051



Complaint Cell:

Customer Services
7th Floor, UBL Building, Jinnah Avenue, Blue Area, Islamabad Pakistan.

Tel:  051-2822319
051 - 2822324
Fax: 051-2822779

www.nrspbank.com
Email: [email protected]



License/Permissions/ Authorizations:

  • Microfinance Bank
  • Branchless Banking
  • Islamic Banking Branch
     
President
Mr. Aameer Karachiwalla

Plot No. 55-C, 5th Floor, Ufone Tower, Jinnah Avenue, Blue Area, Islamabad.

Tel : 051-9216982
Fax: 051-9206080



Complaint Cell:

Customer Services
Khushhali Microfinance Bank Ltd, Complaint Cell, Plot No. 55C Ufone Tower, 7th Floor, Jinnah Avenue Blue Area, Islamabad.

Tel: 0800-88887, 021-111-222-525
Fax:051-9245120

http://www.khushhalibank.com.pk/

Email: [email protected]



License/Permissions/ Authorizations:

  • Microfinance Bank
 
Acting President/CEO
Mr. Kashif Ahmed (Acting)

Head Office, Main Khayaban-e-Nishat, Ittehad Commercial, DHA phase 6, Karachi, Pakistan.

Tel : 021-34325576

& 111-111-004 Ext-1111
Fax: 021- 34325575



Complaint Cell:

Customer Services
Manager Customer Services & Quality Assurance
Telenor Bank
Head Office, Main Khayaban-e-Nishat,
Ittehad Commercial, DHA phase 6,
Karachi, Pakistan.

Tel:  92 21 111 826 337
Fax: 92 21 -34325551

http://www.tameerbank.com/
Email: [email protected]




License/Permissions/ Authorizations:

  • Microfinance Bank
  • Branchless Banking
     
Chief Executive Officer (CEO)
Mr. Farooq Rashid

Corporate Office, Park View Plaza No. 6300, Jehlum Road, Chaklala Cantt, Rawalpindi.

Tel : 92-51-5450021



Complaint Cell:

Customer Services
LOLC Microfinance Bank Limited
Corporate Office: Park View Plaza No. 6300, Jehlum Road, Chaklala Cantt, Rawalpindi.

Tel: 92-51-5450020-22

https://lolc.com.pk/
Email: [email protected]




License/Permissions/ Authorizations:

  • Microfinance Bank
 
Acting President/CEO
Mr. Mohamed Essa Mohamed Ali AlTaheri

Head Office, 2nd Floor, 13-B, Jinnah Super Market, F-7, Islamabad.

Tel : 051-111-182-265 Ext: 117
Fax: 051-2652964



Complaint Cell:

Customer Services
2nd Floor, 13-B, Jinnah Super Market
F-7, Islamabad.

Tel:  051-111-282-265

www.ubank.com.pk
Email: [email protected]
https://ubank.com.pk/ complaint-form/




License/Permissions/ Authorizations:

  • Microfinance Bank
  • Branchless Banking
     
Acting President
Mr. Haaris Mahmood Chaudhary

3-A/2, F-8 Markaz, Islamabad.

Tel : 051-2817011
Fax: 051-2817539



Complaint Cell:

Customer Services
Manager Services Quality
Mobilink Microfinance Bank Ltd.
3-A/2, Kaghan Road, F8 Markaz, Islamabad.

Tel: 051-2817076
Fax: 051-2817539

http://www.waseelabank.com
Email:[email protected]
https://www.mobilinkbank.com/ complaint-feedback




License/Permissions/ Authorizations:

  • Microfinance Bank
  • Branchless Banking
 
President/CEO
Mr. Wajahat Malik

Head Office: 23-A, Sunder das Road, Zaman Park, Lahore.

Tel : 042-36305314-15
Fax: 042-36306730



Complaint Cell:

Customer Services
23 - A, Sunderdas Road, (Thandi Sarak) Zaman Park, Lahore.

Tel:  +92(42) 111-771-772

http://www.apnabank.com.pk/
Email: complaints@apnabank. com.pk
https://apnabank.com.pk/contact-2/#




License/Permissions/ Authorizations:

  • Microfinance Bank
     
President/CEO
Vacant

Islamic Chamber Building situated on the plot No. ST-2/A, Block-9, KDA scheme No. 05, Clifton, Karachi, Pakistan.

Tel : 021- 35643670-10034
Fax: 021-35643675



Complaint Cell:

Customer Services.

Tel: 021-35643670-4
Fax: 021-35643675

http://www.advansgroup.com
Email: [email protected]
https://www.advanspakistan.com /index.php?id=195




License/Permissions/ Authorizations:

  • Microfinance Bank
 
President
Mr. Muhammad Shoaib Arif

F/39, 2nd Floor, Muhammad Ali Cooperative Housing Society, Karachi.

Tel : 021-34168127
Fax: 021-34168126



Complaint Cell:

Customer Services
Sindh Microfinance Bank Ltd, 39/F, 2nd Floor, Muhammad Ali Cooperative Housing Society, Karachi-Pakistan.

Tel:  +92-21-34168125
Fax: 92-21-34168126

http://www.sindhmfb.com
Email: [email protected]
http://sindhmfb.com/ contact-us.php




License/Permissions/ Authorizations:

  • Microfinance Bank
     
President/CEO - Vacant


FINCA House
36-B, Khayaban-e-Iqbal, XX Block DHA Phase-III, Lahore, Pakistan.

Tel : 042-37132665
Fax: 042-37132664



Complaint Cell:

Customer Experience Unit
FINCA Microfinance Bank Limited,
36-B, Khayaban-e-Iqbal, XX Block
DHA Phase-III, Lahore, Pakistan.

Tel: 042-111-111-562
042-36667903 (Extension-179)
Fax: 042-37132664

http://www.finca.pk
Email: [email protected]




License/Permissions/ Authorizations:

  • Microfinance Bank
  • Branchless Banking
 
President/CEO
Mr. Saeed Uddin Khan

Office: NICL Building, 7th Floor,
Survey No. 183/4 Abbasi Shaheed Road, Karachi Cantonment Area, P.O. Box No. 10506, Karachi - 74400.

Tel : 021-35640113
Fax: 021-35211432



Complaint Cell:

Customer Services
NICL Building, 7th Floor, Survey No. 183/4 Abbasi Shaheed Road, Karachi Cantonment Area, P.O. Box No. 10506, Karachi - 74400.

Tel:  +92-21-35210062
Fax: +92-21-35210062

https://pakistan.asa-international.com/

https://pakistan.asa-international.com/about-us/client-complaint-procedure/

Email: [email protected]



License/Permissions/ Authorizations:

  • Microfinance Bank
     






       
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