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| SBP Regulated Institutes |
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 Microfinance Banks |
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HBL Microfinance Bank Limited |
NRSP Microfinance Bank Limited |
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President
Mr. Muhammad Amir Khan
16th Floor, HBL Tower, Blue Area, Islamabad.
Tel : 051-2879711
Fax: 051-2820011 |
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Complaint Cell
Customer Services
Tel: 051-111 425 632
Contact Center: 0800-42563 | 0800-34778
Fax:051-2821817
https://www.hblmfb.com
Email: [email protected]
https://www.hblmfb.com/complaints/ |
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License/Permissions/
Authorizations:
- Microfinance Bank
- Branchless Banking
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Acting President/CEO
Mr. Riaz Khan Bangash
Head Office, Chak 10 BC near Baghdad Railway Station, University Road, Bahawalpur
Tel : 062-2285126-111
Fax: 062-2280051 |
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Complaint Cell
Customer Services
7th Floor, UBL Building, Jinnah Avenue, Blue Area, Islamabad Pakistan
Tel: 051-2822319
051 - 2822324
Fax: 051-2822779
www.nrspbank.com
Email: [email protected] |
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License/Permissions/Authorizations:
- Microfinance Bank
- Branchless Banking
- Islamic Banking Branch
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Khushhali Microfinance Bank Limited |
Telenor Microfinance Bank Limited |
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President
Mr. Aameer Karachiwalla
Plot No. 55-C, 5th Floor, Ufone Tower, Jinnah Avenue, Blue Area, Islamabad.
Tel : 051-9216982
Fax: 051-9206080 |
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Complaint Cell
Customer Services
Khushhali Microfinance Bank Ltd, Complaint Cell, Plot No. 55C Ufone Tower, 7th Floor, Jinnah Avenue Blue Area, Islamabad.
Tel: 0800-88887
021-111-222-525
Fax: 051-9245120
http://www.khushhalibank.com.pk/
Email: [email protected] |
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License/Permissions/
Authorizations:
- Microfinance Bank |
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President/CEO
Mr. Kashif Ahmed (Acting)
Head Office, Main Khayaban-e-Nishat,
Ittehad Commercial, DHA phase 6,
Karachi, Pakistan
Tel : 021-34325576
& 111-111-004 Ext-1111
Fax: 021- 34325575 |
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Complaint Cell
Customer Services
Manager Customer Services & Quality Assurance
Telenor Bank
Head Office, Main Khayaban-e-Nishat,
Ittehad Commercial, DHA phase 6,
Karachi, Pakistan
Tel: +92 21 111 826 337
Fax: 92 21 -34325551
http://www.tameerbank.com/
Email: [email protected] |
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License/Permissions/
Authorizations:
- Microfinance Bank
- Branchless Banking
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LOLC Microfinance Bank Limited |
U Microfinance Bank Limited |
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Chief Executive Officer (CEO)
Mr. Farooq Rashid
Corporate Office, Park View Plaza No. 6300, Jehlum Road, Chaklala Cantt, Rawalpindi.
Tel : +92-51-5450021
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Complaint Cell
Customer Services
LOLC Microfinance Bank Limited
Corporate Office: Park View Plaza No. 6300, Jehlum Road, Chaklala Cantt, Rawalpindi
Tel: +92-51-5450020-22
https://lolc.com.pk/
Email: [email protected] |
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License/Permissions/
Authorizations:
- Microfinance Bank |
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Acting President/CEO
Mr. Mohamed Essa Mohamed Ali AlTaheri
Head Office, 2nd Floor, 13-B, Jinnah Super Market
F-7, Islamabad
Tel : 051-111-182-265 Ext: 117
Fax: 051-2652964 |
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Complaint Cell
Customer Services
2nd Floor, 13-B, Jinnah Super Market
F-7, Islamabad.
Tel: 051-111-282-265
Fax:
www.ubank.com.pk
Email: [email protected]
https://ubank.com.pk/complaint-form/ |
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License/Permissions/
Authorizations:
- Microfinance Bank
- Branchless Banking |
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Mobilink Microfinance Bank Limited |
APNA Microfinance Bank Limited |
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President
Mr. Ghazanfar Azzam
3-A/2, F-8 Markaz, Islamabad
Tel : 051-2817011
Fax: 051-2817539 |
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Complaint Cell
Customer Services
Manager Services Quality
Mobilink Microfinance Bank Ltd.
3-A/2, Kaghan Road, F8 Markaz, Islamabad
Tel: 051-2817076
Fax: 051-2817539
http://www.waseelabank.com
Email:[email protected]
https://www.mobilinkbank.com/complaint-feedback |
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License/Permissions/
Authorizations:
- Microfinance Bank
- Branchless Banking |
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President/CEO
Mr. Wajahat Malik
Head Office
23-A, Sunder das Road, Zaman Park, Lahore
Tel : 042-36305314-15
Fax: 042-36306730 |
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Complaint Cell
Customer Services
23 - A, Sunderdas Road, (Thandi Sarak) Zaman Park, Lahore
Tel: +92(42) 111-771-772
Fax:
http://www.apnabank.com.pk/
Email: [email protected]
https://apnabank.com.pk/contact-2/# |
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License/Permissions/
Authorizations:
- Microfinance Bank
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Advans Pakistan Microfinance Bank Ltd |
Sindh Microfinance Bank Limited |
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President/CEO
Vacant
Islamic Chamber Building situated on the plot No. ST-2/A, Block-9, KDA scheme No. 05, Clifton, Karachi, Pakistan.
Tel : 021- 35643670-10034
Fax: 021-35643675 |
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Complaint Cell
Customer Services
Tel: 021-35643670-4
Fax: 021-35643675
http://www.advansgroup.com
Email: [email protected]
https://www.advanspakistan.com/index.php?id=195 |
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License/Permissions/
Authorizations:
- Microfinance Bank |
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President
Mr. Muhammad Shoaib Arif
F/39, 2nd Floor, Muhammad Ali Cooperative Housing Society, Karachi
Tel : 021-34168127
Fax: 021-34168126 |
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Complaint Cell
Customer Services
Sindh Microfinance Bank Ltd, 39/F, 2nd Floor, Muhammad Ali Cooperative Housing Society, Karachi-Pakistan
Tel: +92-21-34168125
Fax: 92-21-34168126
http://www.sindhmfb.com
Email: [email protected]
http://sindhmfb.com/contact-us.php |
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License/Permissions/
Authorizations:
- Microfinance Bank |
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President
Syed Muhammad Muntazar Mehdi
21-Ground Floor, Center Point Plaza, Lahore
Tel : 042-35751039
Fax: |
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License/Permissions/
Authorizations:
- Exchange Company |
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President
Malik Ghazanfar
Office No. 03, Plot 46, F-6/G-6, Jinnah Avenue, Blue Area, Islamabad.
Tel : 051-2342442
Fax: |
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License/Permissions/
Authorizations:
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FINCA Microfinance Bank Limited |
ASA Microfinance Bank (Pakistan) Limited |
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Chief Executive Officer (CEO)
Mr. Jahanzeb Khan
FINCA House
36-B, Khayaban-e-Iqbal, XX Block DHA Phase-III,
Lahore, Pakistan
Tel : 042-37132665
Fax: 042-37132664
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Complaint Cell
Customer Experience Unit
FINCA Microfinance Bank Limited,
36-B, Khayaban-e-Iqbal, XX Block
DHA Phase-III
Lahore, Pakistan
Tel: 042-111-111-562
042-36667903 (Extension-179)
Fax: 042-37132664
http://www.finca.pk
Email: [email protected]
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License/Permissions/
Authorizations:
- Microfinance Bank
- Branchless Banking |
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President/CEO
Mr. Saeed Uddin Khan
Office: NICL Building, 7th Floor,
Survey No. 183/4 Abbasi Shaheed Road,
Karachi Cantonment Area, P.O. Box No. 10506,
Karachi - 74400
Tel: 021-35640113
Fax: 021-35211432
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Complaint Cell
Customer Services
NICL Building, 7th Floor,
Survey No. 183/4 Abbasi Shaheed Road,
Karachi Cantonment Area, P.O. Box No. 10506,
Karachi - 74400
Tel: +92-21-35210062
Fax: +92-21-35210062
https://pakistan.asa-international.com/
https://pakistan.asa-international.com/about-us/client-complaint-procedure/
Email: [email protected]
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License/Permissions/
Authorizations:
- Microfinance Bank
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President
Syed Muhammad Muntazar Mehdi
21-Ground Floor, Center Point Plaza, Lahore
Tel : 042-35751039
Fax: |
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License/Permissions/
Authorizations:
- Exchange Company |
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President
Malik Ghazanfar
Office No. 03, Plot 46, F-6/G-6, Jinnah Avenue, Blue Area, Islamabad.
Tel : 051-2342442
Fax: |
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License/Permissions/
Authorizations:
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President
Mr. Ijaz Hussain
1-G Sadiq Plaza 69 The Mall Lahore. Relocated 1-B, Sadiq Plaza, 69 The Mall, Lahore
Tel : 042-36278885,
36373700
Fax: |
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License/Permissions/
Authorizations:
- Exchange Company |
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President
Malik Sheraz Sultan
20-G, DHA Lahore Relocated 61-G, 2nd Floor, Commercial Zone, DHA, Lahore
Tel : 042-35892355-6
Fax: |
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License/Permissions/
Authorizations:
- Exchange Company
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