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BANKING CONDUCT AND CONSUMER PROTECTION DEPARTMENT |
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Please send your complaints against Commercial
Banks, Developmental Financial Institutions
and Micro Finance Banks directly to State
Bank of Pakistan at the following address.
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Director
Banking Conduct and Consumer Protection Department,
State Bank of Pakistan,
I.I. Chundrigar Road,
Karachi. |
BC & CPD Helpdesk:
http://www.sbp.org.pk/cpd/CPD-Form.asp |
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| For general Banking Related Complaints: |
| Phone: |
+92-21-99218148 & +92-21-32453551 |
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| For pension & utility bills related complaints: |
| Phone: |
+92-21-99221147 |
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| For eCIB related complaints: |
| Phone: |
+92-21-32453558 |
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+92-21-32453567 |
| Fax: |
+92-21-99212489 |
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| eCIB Helpdesk: |
| http://www.sbp.org.pk/ecibhelpdesk/ requestlog/consumer_cmp.aspx |
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| For Unclaimed Deposits related queries, Phone: |
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+92-21-32455532 |
| Fax: |
+92-21-99221160 |
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+92-21-99221154 |
| Email: |
cpd.helpdesk@sbp.org.pk |
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