BANKING CONDUCT AND CONSUMER PROTECTION DEPARTMENT


Please send your complaints against Commercial Banks, Developmental Financial Institutions and Micro Finance Banks directly to State Bank of Pakistan at the following address.

 
Director
Banking Conduct and Consumer Protection Department,  
State Bank of Pakistan,
I.I. Chundrigar Road, 
Karachi.

BC & CPD Helpdesk: 

http://www.sbp.org.pk/cpd/CPD-Form.asp

 
For general Banking Related  Complaints:
Phone:  +92-21-99218148 & +92-21-32453551
 
For pension & utility bills  related complaints:
Phone:  +92-21-99221147
 
 
 
For eCIB related complaints:
Phone:  +92-21-32453558
   +92-21-32453567
Fax:  +92-21-99212489
 
eCIB Helpdesk:
http://www.sbp.org.pk/ecibhelpdesk/ requestlog/consumer_cmp.aspx
 
For Unclaimed Deposits  related queries, Phone:
   +92-21-32455532
Fax:  +92-21-99221160
   +92-21-99221154
Email:  cpd.helpdesk@sbp.org.pk
 





 
  •  
    SBP Policy Rate
    5.75% p.a.
     
    SBP Overnight
    Reverse
    Repo (Ceiling) Rate
    6.25% p.a.
     
    SBP Overnight
    Repo (Floor) Rate
    4.25% p.a.
  •  
    Overnight Weighted Average Repo Rate
    As on 26-Aug-16
    5.83 % p.a.
     
    KIBOR
    As on 29-Aug-16
    Tenor BID OFFER
    3-M 5.77 6.02
    6-M 5.79 6.04
    12-M 5.85 6.35

  •  
    MTBs
    Tenor Rates
    3-M 5.8571%
    6-M 5.9046%
    12-M 5.9148%
    PIBs
    Tenor Rates
    3-Y 6.2000%
    5-Y 6.7017%
    10-Y 7.8005%


    GIS

    Cut-off Margin over Benchmark*:  
    -50 bps

    * Latest 6-M W.A MTB Rate


  • MTB Auction

    31-Aug-16
     
    PIB Auction

    21-Sep-16


    As on 19-Aug-16
    SBP’s Reserves:
    18,187
    Bank’s Reserves:
    4,894
    Total Reserves:
    23,081

  •  
    USD/PKR Rates
    As on 29-Aug-16
     
    M2M
    Revaluation Rate
    104.8340
     
    Weighted
    Average Rate
    Bid: 104.7150
    Offer: 104.9005
       
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