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CONSUMER PROTECTION DEPARTMENT

 


Please send your complaints against Commercial Banks, Developmental Financial Institutions and Micro Finance Banks directly to State Bank of Pakistan at the following address.


Director
Consumer Protection Department
State Bank of Pakistan
I.I. Chundrigar Road
Karachi.



Or

Please click the link below for sending your complaint through electronic complaint form.

http://www.sbp.org.pk/cpd/CPD-Form.asp

You may also contact us at our Customer Facilitation Centre at following numbers for assistance.

021- 99218147   (For Pension & Utility bills related complaints)

021- 99218148   (For Other general banking related complaints)

Fax:
92-21-99221160
92-21-99221154

Or
email us at:
cpd.helpdesk@sbp.org.pk

 

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State Bank of Pakistan
I.I. Chundrigar Road, Karachi, Pakistan.
Phone: 111-727-111, Fax: (+92-21) 9212433-35
www.sbp.org.pk