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CONSUMER PROTECTION DEPARTMENT


Please send your complaints against Commercial Banks, Developmental Financial Institutions and Micro Finance Banks directly to State Bank of Pakistan at the following address.

 
Director
Consumer Protection Department,
 
State Bank of Pakistan,
I.I. Chundrigar Road,
 
Karachi.
   
 Contact:  +92-21-32453522
   +92-21-99221432
   
 CPD Helpdesk:  http://www.sbp.org.pk/cpd/CPD-Form.asp
   
 For pension & utility bills  related complaints, Phone:  +92-21-99218147 & +92-21-32453555
   
 For general banking related  complaints, Phone:  +92-21-99218148 & +92-21-32453551
   
 For Unclaimed Deposits  related queries, Phone:  +92-21-32455532
   
 Fax:  +92-21-99221160
   +92-21-99221154
 Email:  cpd.helpdesk@sbp.org.pk
   
 eCIB Helpdesk:  http://221.120.199.3/ecibhelpdesk/
requestlog/consumer_cmp.aspx
   
 For eCIB related complaints, Phone:  +92-21-32453558
   +92-21-32453567
 Fax:  +92-21-99212489





 

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State Bank of Pakistan
I.I. Chundrigar Road, Karachi, Pakistan.
Phone: 111-727-111, Fax: (+92-21) 9212433-35
www.sbp.org.pk