Consumer Protection
Consumer Education:
Booklet on Rights and Responsibilities of Credit Bureaus' Consumers
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Urdu
Protecting your Payment Cards
Know your Rights and Responsibilities as a bank's consumer
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Urdu
Rupay ko Pehchano
What are Bank Accounts?
How to use ATM/Debit Cards?
How to use Credit Cards?
How to protect yourself from Identity Theft?
Collection of Utility Bills by Banks
Fair Debt Collection Guidelines
Opening of Basic Banking Account
Priority to Senior Citizens & Visually Impaired People in Banking services & Pension Disbursement Through Banks
Instructions on Service Charges
Statement of Account
Banking Services for the Visually Impaired Persons
Pension Disbursment Through Banks
Operational Guidelines on ATMS
Banking Glossary
Frequently Asked Questions (FAQs)
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