Circulars/Notifications / Infrastructure, Housing & SME Finance Department  

 IH&SMEFD Circular Letter No. 11 of 2022
August 04, 2022

The Presidents/Chief Executives
All Banks/DFIs/MFBs

Dear Sirs/Madams,


Resolution of complaints of customers - Mera Pakistan Mera Ghar (MPMG) Scheme


    
  1. Please refer to IH&SMEFD Circular Letter No. 10 of 2022 whereby Government of Pakistan has allowed banks/DFIs/MFBs to disburse financing under MPMG in respect of cases approved and meeting the specified criteria/conditions mentioned therein.

  2. With a view to facilitate MPMG customers referred to in para 1 above, State Bank of Pakistan has nominated senior level focal persons in its 16 offices to expeditiously attend to any complaints of these customers in coordination with respective banks/DFIs/MFBs. Contact details of the focal persons is attached as Annexure-I.

  3. Bank/DFIs/MFBs are also advised to provide full facilitation to above mentioned customers.

  4. Please acknowledge the receipt.

    Encl: Annexure-I

 


Yours sincerely,

Sd/-
(Dr Mian Farooq Haq)
Director

 
 
 

       
Home
About SBP
Publications
Economic Data
Press Releases
Circulars/Notifications
Laws & Regulations
Monetary Policy
Help Desk
SBP Videos
SBP Welfare Trust
Contact us
What's New?
Speeches
Online Tenders
Web Links

Educational Resources
Regulatory Returns
Library
Rupey ko Pehchano
Events
Zahid Husain Memorial Lecture
Careers
Sitemap
 
Best view Screen Resolution : 1024 * 768
Copyright © 2016. All Rights Reserved.