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The Head/Principal Offices of all
Authorized Dealers in Foreign Exchange
Dear Sirs / Madam,
Monthly Foreign Exchange Returns-Code Numbers for Call Centre Activities
Attention of Authorized Dealers is invited to Code List Nos. 5 & 7 circulated vide FE-Circular No.8 dated 19th April 2003. It has now been decided to include the activities of Call Centres separately which were earlier included in telecommunication services under Code Nos. 9101 and 1101. In order to cover the business activities of Call Centres, the Code List Nos. 5 & 7 have been amended accordingly. The new purpose codes will now be as under:
Code List No.5-Invisible and Capital Receipts
C-Communication Services
Telecommunication Services
| S.No | Purpose | Description | Code No. |
|---|---|---|---|
| 3 | Telecommunication Services | Receipts on account of telecommunication services other than Call Centres viz., transmission of sound, images or other information by telephone, telegram, cable, broadcasting, satellite, electronic mail, facsimile services, etc. This also includes business network services, teleconferencing services and support services. | 9101 |
| 4 | Call Centres | Receipts on account of services provided by Call Centres*. | 9102 |
Code List No.7-Invisible and Capital Payments
C-Communication Services
Telecommunication Services
| S.No | Purpose | Description | Code No. |
|---|---|---|---|
| 2 | Telecommunication Services | Remittances made on account of telecommunication services other than Call Centres viz., transmission of sound, images or other information by telephone, telegram, cable, broadcasting, satellite, electronic mail, facsimile services, etc. This also includes business network services, teleconferencing services and support services. | 1101 |
| 3 | Call Centres | Remittances on account of services provided by Call Centres*. | 1102 |
(* A Call Centre is a company that provides information services on telephone, email, internet etc. on behalf of any major business concern)
These instructions will come into force with effect from July, 2006. Please bring the same to the notice of all your constituents.
Yours sincerely,
Syed Samar Hasnain
Senior Joint Director