Circulars/Notifications - Banking Policy & Regulations Department  
 BPRD Circular Letter No. 18 of 2022
May 10, 2022

The Presidents/Chief Executives
All Banks/Microfinance Banks

Dear Sir/Madam,

Temporary Waiver of OTP/Callback Confirmation Requirement on AMA Accounts

                 Please refer to BPRD Circular No. 10, dated December 30, 2019, on Branchless Banking (BB) Regulations for Financial Institutions and the Asaan Mobile Account (AMA) launched in December 2021. AMA is level 0 (zero) BB account that can be opened remotely through an interoperable USSD platform without the use of internet.

2.    With a view to further facilitate opening of AMA, it has been decided to temporarily waive the One Time Password (OTP)/Call Back Confirmation (CBC) requirement, as stipulated under section 4.3 of the BB regulations, subject to the following conditions:

  1. The customer will have to conduct a NADRA biometric verification (BVS) on first cash-in or cash-out, whichever is earlier, but no later than sixty (60) days of account opening.

  2. In case of failure to conduct BVS within the stipulated time, the account shall be treated as debit blocked after serving ten (10) days prior notice/ intimation to the customers.

3.    The banks will be required to put a robust monitoring mechanism in place to evaluate and mitigate any possible risks (fraudulent instances including layering of accounts, SIM swapping etc.) on AMA and submit a monthly report to AC&MFD-SBP of the recorded fraudulent/suspicious transactions on the enclosed format.

4.    The waiver of OTP/CBC on AMAs will be effective from the date of issuance of this circular and shall remain valid for a period of six (06) months ending November 10, 2022. Thereafter, a decision will be taken based on the aforesaid monthly reporting to SBP.

5.    All other instructions on the subject matter shall remain unchanged.

6.    Please acknowledge receipt.

Encl: Monthly Reporting Format

Yours truly,


(Muhammad Akhtar Javed)

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