Any Pakistani holding valid CNIC can open their bank account in their choice of banks available on Asaan Mobile Account platform by simply dialling *2262# and following the steps outlined here.

A valid CNIC card and an active mobile sim is required to open a bank account on AMA platform.

Yes, the customer is required to conduct biometric verification within 60 days of account opening. Bio-metric verification can be done at any branchless banking agent of your bank.

The account will be debit-blocked after 60 days if no biometric verification is conducted. The customer may visit his /her bank’s nearest branchless banking agent or bank branch for biometric verification.

No. You only need a valid mobile connection (sim card) to access Asaan Mobile Account (AMA) platform. You can access and operate your bank account and conduct transactions on Asaan Mobile Account (AMA) platform using your mobile sim card connection without need for internet.

Yes, you can link your existing branchless bank account on Asaan Mobile Account platform by simply dialling *2262# and following the steps outlined here.

You can transfer funds from your Asaan Mobile Account (AMA) by simply dialling *2262# and following the steps outlined here.

You can pay bills/mobile top-up from your Asaan Mobile Account (AMA) by simply dialing *2262# and following the steps outlined here.

An individual can open his/her Level 0 branchless banking account instantly using the *2262# instantaneously. Further, upon biometric verification and customer’s request the account can be upgraded to Level 1 account. The transactional limits for Level 0 and Level 1 accounts are as below:


Account Level 		Daily Limit Monthly Limits Yearly Limits Max Balance

Level 0

25,000

50,000

200,000

200,000

Level 1

50,000

200,000

2,400,000

-

You can deposit/withdraw funds from your Asaan Mobile Account (AMA) from branchless banking agent outlet of your bank. Going forward, the customers can deposits/withdraw funds from any agent location, irrespective of its brand.

  • Balance Inquiry – Inquire balance of funds in your account instantaneously from your phone.
  • Mini Statement – Obtain statement of account activity instantaneously from your phone.
  • Send Money – Transfer funds to any bank account maintained at any Pakistani bank in a secure manner from your phone.
  • Bill Payment – Pay mobile top-up and utility bill payments (electricity, telephone, gas etc.) with ease from your phone.
  • Change Account Pin – Change your bank account PIN code securely with ease from your phone.
  • Helpline details – Get information about your bank’s helpline to contact the bank directly for any query and account closure, etc.

For more details see here.

Only one account can be opened per mobile sim card.

Customer may contact the helpline of his/her respective bank to submit feedback or register complaints.

Any funds that are sent through AMA platform through Interbank Funds Transfer (IBFT) facility with the relevant bank and bank account details will be received in the selected bank and bank account. Funds sent through RAAST option will be received in the bank account associated with the RAAST ID.

Yes, per session nominal charges will be applied as per mobile operator SOC.


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