Strategic Plan 2011-15

VALUES

INTEGRITY

• We stand behind our commitments

• We perform our duties professionally and without personal bias

• We perform our duties in an objective, nonpartisan and non‐ideological manner

• We protect the confidences of individuals and the confidentiality of information we receive

• We do not use our positions to personal advantage

 

ACCOUNTABILITY

• We take responsibility for our actions and decisions

• We take responsibility for achieving goals and outcomes

• We hold ourselves to the highest standards of transparency and public disclosure

• We welcome independent review against international standards of best practice

• We are ready to explain to affected parties the underlying rationale for our decisions

 

TEAMWORK

• We share ideas and knowledge and respect the views of others

• We share the workload to leverage each others’ strengths to achieve team goals

• We give credit where credit is due

• We subordinate our personal interests to those of the team

• We delegate and trust others to deliver

 

COURAGE

• We are willing to make difficult decisions and to take and manage appropriate risks

• We acknowledge and accept mistakes

• We give and accept constructive criticism

• We are prepared to challenge conventional thinking

• We stand on principle regardless of pressure

 

EXCELLENCE

• We are committed to continuous improvement

• We perform all tasks to the best of our ability and strive to be the best at what we do

• We are committed to doing the job right the first time, as effectively and efficiently as possible

• We are forward‐looking and flexible in our approach

• We solve rather than avoid problems

 

RESULT ORIENTED

• We understand stakeholders’ needs and expectations

• We make timely decisions

• We focus on objectives and set priorities to achieve the most effective outcomes

• We are responsive in resolving conflicts to achieve objectives

• We enjoy challenging tasks and promote thinking outside the box to find solutions



       
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