BSC- General Services Department   

 
    Mission


Our mission is to provide dedicated and high quality service to our stakeholders with a sense of warmth and friendliness. Our continuous focus would be towards preparing dynamic policies, adopting innovative methods to solve unsolved problems and ultimately become strategic partner in achieving the organizational objectives.

    Vision


Our vision is to help the Bank transform into a model institution by inculcating high spirit of service and extending unmatchable facilitation to our stakeholders.

About Us


As a part of restructuring plan, General Services Department has been established to provide an efficient service to the BSC employees through one-window approach. It places a renewed vigor of the management to resolve all employee-related issues with a proactive approach and higher service delivery standards so that they could work with more devotion and commitment.

A brief profile of the department’s functions is as under:

1. Employee Benefits Division

• Disbursement of monthly salary and allowances
• Reimbursement of educational expenses
• Management of staff loan cases and assessment of properties
• Maintaining PF/GPF accounts of Bank employees
• Payment of retirement benefits related to fund accounts
• Financing of life insurance policies against PF/GPF accounts

2. Procurement Division

• Procurement of goods and services as per PPRA Rules 2004
• Assisting departments and offices in the procurement process
• Preparation of bidding documents for standardized procurement practices
• Purchasing stationary for Bank

3. Services Division

• Development of Business Plan
• Preparation of annual budget
• Maintaining employee leave records
• Managing dak system

4. Printing Press

• Cater to the printing requirements of State Bank of Pakistan and its subsidiaries
• Ensure in-time and quality printing of jobs / publications
• Effectuate sufficient and timely procurement of printing material
• Printing and subsequent delivery of printed stuff as per set out priorities

5. Medical Division

• Issuance of confinement letters.
• Grant of permission for treatment at offices other than place of duties.
• Activation /deactivation of medical facilities of employees/ex-employees and their dependents
• Issuance of approval letter for treatment/pathological tests etc. from un-approved hospitals/laboratories.
• Arrange purchase of high quality medicines against approved indent and ensure short expiry medicines are replaced on timely basis.
• Financial scrutiny and arrange re-imbursement of individual claims in respect of medical facilities lodged by in service or ex-employees.
• To arrange advance in respect of any emergency/costly treatment like cancer, hepatitis, angiography, angioplasty and CABG etc.
• Process the cases of enlistment of hospitals, consultants, laboratories etc.
• Payment/Settlement of bills of approved hospitals, consultants, laboratories according to approved rates.

6. Health Clinic

• Examine the patients and prescribe treatment and medicines as per Medical Attendance Rules and Regulations.
• Issue referral letters, where required, to patients for external consultants/specialists, pathological tests, diagnosis and hospital admission etc.
• Process request for issuance of medicines prescribed by the external consultants/specialists for treatment to the patients.
• Visit different hospitals for ensuring provision of best services by them to the admitted patients and also looking to the provision of on the spot approval for any required specialized investigation/treatment/test e.g. MRI, CT scan, angiography/ angioplasty, chemotherapy etc.
• Provide technical advice and recommendations to Medical Division on determining the fitness or otherwise of the candidates selected for SBP and its subsidiaries and provide their reports directly to PMD or HRD

 


© 2003 State Bank of Pakistan. All Rights Reserved.
Disclaimer | Instructions


State Bank of Pakistan
I.I. Chundrigar Road, Karachi, Pakistan.
Phone: 092-021-24450298, Fax: (92-21) 9212440
www.sbp.org.pk