Mission Statement
Our mission is to provide dedicated and high quality service to our stakeholders with a sense of warmth and friendliness. Our continuous focus would be towards preparing dynamic policies, adopting innovative methods to solve unsolved problems and ultimately become strategic partner in achieving the organizational objectives.

Vision Statement
Our vision is to help the Bank transform into a model institution by inculcating high spirit of service and extending unmatchable facilitation to our stakeholders.
General Services Department has been instituted in order to provide an efficient services to the employees of SBP Banking Services Corporation, through “One Window” approach.  It employees a rejuvenated vigor of the management to resolve all employees-related issues with a proactive approach and advanced service delivery standards so as to inculcate more devotion and commitment in their job performance.

About Us
General Services Department (GSD) is responsible for providing cost-effective and quality support services to SBP and SBP-BSC. Procurement is a major function of the Department and encompasses a wide range including procurements of IT equipments and services, professional consultancy services, vehicles, office equipments, furniture & fixtures, medicines, etc.

GSD is also responsible for providing quality and cost effective health care services to Bank’s employees and their eligible dependents. It also manages the processing of employees’ salary, and their retirement & other benefits.