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About the Credit Information Bureau (CIB)
For speedy redressal of eCIB data related reporting issues and grievances of users and stakeholders of eCIB database, an exclusive eCIB helpdesk is established in State Bank of Pakistan. The complaints can be lodged either on line or through surface mail as detailed below:
CIB Help desk
(for CIB related complaint/queries only)
 CPD Helpdesk
For other general non eCIB related issues
Postal Address:
 Postal Address:
The Director
Consumer Protection Department
Credit Information Bureau
5th Floor
State Bank of Pakistan
I.I. Chundrigar Road
Karachi.
 The Director
Consumer Protection Department
Complaint Redressal Division
5th Floor
State Bank of Pakistan
I.I. Chundrigar Road
Karachi.
eCIB Helpdesk
click here
 CPD Helpdesk
click here
Contact Numbers:
92-21-2453556
92-21-2453506
92-21-9212602
Fax:
92-21-9212489
92-21-9212505
 Contact Numbers:
92-21-2453579
92-21-2453580
92-21-2453549
Fax:
92-21-9212506
92-21-9212438




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