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About the Credit Information Bureau (CIB)
For speedy redressal of eCIB data related reporting issues and grievances of users and stakeholders of eCIB database, an exclusive eCIB helpdesk is established in State Bank of Pakistan. The complaints can be lodged either on line or through surface mail as detailed below:
CIB Help desk
(for CIB related complaint/queries only)

CPD Helpdesk
For other general non eCIB related issues
Postal Address:
Postal Address:
The Director
Consumer Protection Department
Credit Information Bureau
5th Floor
State Bank of Pakistan
I.I. Chundrigar Road
Karachi.
The Director
Consumer Protection Department
Complaint Redressal Division
5th Floor
State Bank of Pakistan
I.I. Chundrigar Road
Karachi.
eCIB Helpdesk
click here
CPD Helpdesk
click here
Contact Numbers:
92-21-32453556
92-21-32453558
92-21-32453567

Fax:
92-21-99212489
92-21-99212505
Contact Numbers:
92-21-32453551
92-21-32453575
92-21-32453569
92-21-32453579

Fax:
92-21-99212160
92-21-99218154



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