Consumer Protection Department.
Complaint against Bank/Development Finance Institution
Date:
Complainant Name:
*
Complainant Name is Mandatory
CNIC #:
*
CNIC # is Mandatory
Please use correct format with dash (12345-1234567-1)
Complainant Address
:
*
Complainant Address is mandatory
City:
Abazai
Abbotabad
Adezai
Ahmad Pur East
Aka Khel
Akora Khattak
Ali Pur
Aliot
Allali
Arif Wala
Attar Shesha
Attock
Ayubia
Aza Khail
Azad Kashmir
Badin
Baffa
Bagh
Bahadar Khel
Bahawal Nagar
Bahawal Pur
Bahrain
Baja Bam Khel
Bajaur Agency
Balakot
Balkasar
Baltistan
Banda Daood Shah
Bannu
Bara
Bara Kahu
Bari Kot
Batgram
Batkhela
Bazdara (Kuza)
Behlola
Bhai Pheru
Bhakkar
Bhalwal
Bhawana
Bhember
Bisham
Bit Shah
Bunair
Buni
Burewala
Burhan
Chachro
Chagai
Chagharmatti
Chaghi
Chakdara
Chakesar
Chakwal
Chamman
Chanessor
Changa Manga
Changla Gali
Char Bagh (Swat)
Charsadda
Chattar
Chattar Plain
Chawinda
Chichawatni
Chichoki Malian
Chilas
Chillianwala
Chiniot
Chinnari
Chistian
Chitral
Choa Khalsa
Choa Saiden Shah
Chore
Chota Lahore
Choti Zaireen
Chuhar Jamali
Chunian
Company Bagh
D.G.Khan
D.I.Khan
Dadu
Daggar
Dak Ismail Khel
Dalbandin
Dandot
Dara Adam Khel
Darband
Dargai
Darosh
Darya Khan
Darya Khan Mari
Daska
Dassu
Dattakhel
Daud Khel
Daulat Nagar
Daur
Depal Pur
Dera Allah Yar(Naseerabad)
Dera Murad Jamali
Dewal Sharif
Dhabejee
Dhadhar
Dharki
Dharukna
Dheri Zardad
Dhudial
Dhullian
Diamer
Digkot
Digree
Dina
Diplo
Dir
Dobian
Dokri
Domail
Domeli
Doultala
Drushkhela
Dubai
Dudyal
Dukki
Dunga Bunga
Dunyapur
Esa Khel
F.R. D.I. Khan
F.R.-Bannu
F.R.-Kohat
F.R.-Peshawar
Faisalabad
Faqirabad
Fatah Jang
Fateh Pur
Fateh Pur (Swat)
Fatehpur (Gjr)
Fazilpur
Ferozewala
Fort Abbas
Fort Munro
Gaddani
Gaddon Amazai
Gadwali
Gahzi
Gambat
Ganchi
Garh
Garha More
Garhi Habibullah
Gawadar
Ghakkar
Ghalanai
Ghari Dopatta
Gharo
Ghaziabad
Ghazipur
Ghazni Khel
Ghizar
Ghoriwala
Ghotki
Ghourgashti
Ghumbat
Gilgit
Gojra
Gojra More
Gomal University Dik
Gondal
Gram Chashma
Gudap
Guddu
Gujar Khan
Gujranwala
Gujrat
Gul Bela
Gul Imam
Guliana
Gulrachi
Gulshan-E-Hadeed
Gumbat
Hafizabad
Hafizabad (Sargodha)
Hafizwala
Haji Pur
Hala
Hangu
Harappa City
Hari Chand
Haripur
Harnai
Harnoli
Haroonabad
Hasilpur
Hassanabdal
Hathian
Hattar-Hrp
Hattian
Havelian
Hazara
Hazrat Sultan Bahu (Garh Maharaja)
Hazro
Hub
Hungu
Hunza
Hyderabad
Hyderabad(Rural)
Hyderabad(Urban)
Isa Khel
Islam Kot
Islamabad
Islampur
Ismaila
JATI
Jacobabad
Jaffarabad
Jahangira
Jahanian
Jalal Pur Jattan
Jalala
Jalalpur Bhattian
Jalo Zai
Jaltan
Jalwal
Jamal Din Wali
Jambil
Jamrud
Jamshoro
Jand
Janda
Jaranwala
Jatoi
Jhall Magsi
Jhammat
Jhang
Jhelum
Jhudo
Jiwani
Joharabad (Khushab)
Kabal
Kabirwala
Kachhi
Kadhan
Kaghan
Kahuta
Kakar
Kakul-Abt.
Kala
Kala Pani
Kalabagh
Kalam
Kalar Saydedan
Kalat
Kalurkot
Kamalia
Kamoki
Kamra
Kan Mehtar Zai
Kandh Kot
Kandiaro
Karachi
Karachi (Rural)
Karak
Karnal Shir Khan Killi
Karrak
Kashmore
Kasur
Katch
Katlang
Khairpur
Khairpur Mirs
Khairpur Nathan Shah
Khal
Khalabat
Khan Garh
Khan Pur
Khan Pur Mehar
Khanaspur Ayubia
Khanewal
Khanozai
Khanpur (Hazara)
Khanpur Khumbi
Khanqah Sharif
Khar (Bajor Agency)
Kharan
Kharian
Kharpa
Khawaza Khela
Kheshki
Khipru
Khushab
Khuzdar
Khyber Agency
Kiri Shamozai
Kiwai
Kohat
Kohi Barmol
Kohistan
Kohlu
Kot Addu
Kot Digi
Kot Najibullah
Kot Radha Kishan
Kotli
Kotri
Kuchlak
Kundian
Kurram Agency
Kuza Banda
Lachi
Lahore
Lakki Murwat
Lala Musa
Lalazar
Landi Kotal
Larkana
Lasbela
Latambar
Layyah
Lehri
Liaqatabad
Liaquat Pur
Lodhran
Loe Shalman
Lohi Bhar
London
Loralai
Lund Khawar
Machh
Madan
Mailsi
Malakand Agency
Malakand Bala
Malikwal
Malir (Rural)
Manchester
Mandi Bahauddin
Mandra
Mang
Manga
Mangowal
Manki Sharif
Mansehra
Marala (M.B.Din)
Mardan
Mari/Bugti
Marri/Bugti
Masho Khel
Mashti Khel
Mastuj
Mastung
Mathra
Matiari
Matli
Matta
Matta Mughal Khel
Mayar
Mehar
Mehmood Kot
Mehrabpur
Memon Goth
Mengora
Mian Channu
Miani
Mianwali
Mingora
Mir Ali
Mir Pur Mathelo
Miran Shah
Miro Khan
Mirpur
Mirpur Bathero
Mirpur Khas
Mirwah Gorchani
Mithan Kot
Mithi
Mithiani
Mitro
Mitta Khel
Mohmand Agency
Mohri Sharif
Moro
Muhammad Pur Lamma
Mulazai
Multan
Multan Khurd
Munda
Murghuz
Muridke
Muridwala
Murree
Muslim Bagh
Mustafabad
Muzaffarabad
Muzaffargarh
Naguman
Nala Kajori
Namli Maira
Nankana Sahib
Naqai
Nara (Attock)
Naran
Narang Mandi
Nari Panoos
Narowal
Narwala
Naryab
Nasirabad
Nathia Gali
Naudero
Naukot
Naukundi
Naushero Feroz
Nawab Shah
Nawagai
Nawan Killi
Nawan Shehr
Nawankot
New Jatoi
New York
Nizam Pur (Nsh)
Nooriabad
Noorpur Thal
North Waziristan
Northern Areas
Noshki
Not Applicable
Not Exist
Nowshera
Nutkani
Oghi
Okara
Orakzai Agency
Ormarah
Other
Pabbi
Pad Edan
Paharpur
Pakpatan
Palai
Palo Dheri
Pangrio
Panjgoor
Pano Aqil
Panyala
Par Hoti
Para Chinar
Paris
Parmooli
Pasni
Pasroor
Pattan
Pattoki
Peshawar
Pezo
Phalia
Phularwan
Phull
Pind Dadan Khan
Pindi Bhatian
Pindi Gheb
Pindi Gujran
Pir Baba
Pir Jo Goth
Pir Mehal
Pir Pai
Pirowal
Pishin
Pithoro
Poonch
Punjai
Punjgoor
Qazi Ahmed
Qaziabad
Qazian
Qila Abdullah
Qila Didar Sing
Qila Saifullah
Quaidabad
Quetta
Rabwah
Rahim Yar Khan
Raiwind
Rajana
Rajanpur
Rani Pur
Rashakai
Rasool
Ratto Dero
Rawalakot
Rawalpindi
Rawat
Rehana
Renala Khurd
Risalpur
Rizmak
Rohri
Rohtas
Rojhan
Rojhan Jamali
Sadhnooti
Sadiqabad
Sahibwala (Chak 5 Gb)
Sahiwal
Saidu Sharif (Mingora)
Sajawal
Sakha Kot
Sakhi Sarwar
Sakrund
Saleh Khana
Samar Bagh
Sambrial
Sammundri
Sang Jani
Sanghar
Sangla Hill
Sarai Alamgir
Sarai Gambila
Sarai Naurang
Sardheri
Sargodha
Saro Zai
Sehwan Sharif
Seni Gumbat
Shabqadar
Shadi Khan
Shadiwal
Shah Kot
Shahbaz Ghari
Shahbaz Khel
Shahdad Kot
Shahdad Pur
Shahi Bala
Shakardara
Shakargarh
Shal Ozan
Shamozal
Shamshatoo
Shangla
Sheikhupura
Sher Garh
Sher Shah
Sherakal
Sherpao
Sherwan
Shikarpur
Shinkiari
Shorkot Cantt
Shorkot City
Shujabad
Sialkot
Sibi
Sihala
Sikandarabad
Sindhri
Siri Kot
Skurdu
Sohawa
Sonmiani
South Waziristan
Sufaid Sang
Sui
Sukkur
Sukkur(Rural)
Sukkur(Urban)
Sulemanki Head
Swabi
Swat
T.T. Singh
Tabnab
Taftan
Tajazai
Tajori
Takht Bai
Takht Nusrati
Talagang
Talash
Talhar
Tall
Tanda
Tando Adam
Tando Allah Yar
Tando Bago
Tando Ikram
Tando Jam
Tando Jan Muhammad
Tando Muhammad Khan
Tank
Tarlai Kalan
Taunsa
Taxila
Thana
Tharparkar
Thatta
Thul
Timer Gara
Toor Warsak
Topi
Tordher
Toru
Totalai
Tribal Areas
Trimangal
Turbat
Uch Sharif
Umar Kot
Usta Muhammad
Ustarzai
Utla
Vehari
Wah Cantt
Wana
Wari
Wazirabad
Yakka Ghund
Yar Hussain
Zafarwal
Zaida
Zarobi
Zhob
Ziarat
Ziarat Kaka Sahib
*
City is mandatory
Complainant Email:
*
Complainant Email is mandatory
Please use correct Complainant Email format
Phone #:
*
Phone # is mandatory
Please use correct format with dash (021-31234567)
Cell #:
*
Cell # is mandatory
Please use correct format with dash (0123-1234567)
Name of Bank/DFI
:
ALBARAKA ISLAMIC BANK B.S.C(E.C)
ALLIED BANK LIMITED
ARIF HABIB BANK LTD
ASKARI BANK LIMITED
ATLAS BANK LIMITED
BANK AL-HABIB LIMITED
BANK ALFALAH LIMITED
BANK ISLAMI PAKISTAN LTD
BARCLAYS BANK PLC
CITI BANK N.A
DAWOOD ISLAMIC BANK LTD
DEUTSCHE BANK AG
DUBAI ISLAMIC BANK
EMIRATES GLOBAL ISLAMIC BANK
FAYSAL BANK LIMITED
FIRST MICROFINANCE BANK LTD
FIRST WOMEN BANK LIMITED
HABIB BANK LIMITED
HABIB METROPOLITAN BANK LIMITED
HOUSE BUILDING FINANCE CORPORATION
INDUSTRIAL DEVELOPMENT BANK OF PAKISTAN
JS BANK LIMITED
KASB BANK LIMITED
KASHF MICROFINANCE BANK LIMITED
KHUSHHALI BANK
MCB BANK LIMITED
MEEZAN BANK LIMITED
MYBANK LIMITED
NATIONAL BANK OF PAKISTAN
NETWORK MICROFINANCE BANK LTD
NIB BANK LIMITED
OMAN INTERNATIONAL BANK S.A.O.G
PAK BRUNEI INVESTMENT COMPANY LIMITED
PAK IRAN JOINT INVESTMENT COMPANY
PAK KUWAIT INVESTMENT COMPANY(PVT) LIMITED
PAK OMAN INVESTMENT CO. (PVT) LIMITED
PAK OMAN MICROFINANCE BANK LTD
PAK-CHINA INVESTMENT COMPANY LIMITED
PAK. LIBYA HOLDING COMPANY LIMITED
ROZGAR MICROFINANCE BANK LTD
SAMBA BANK
SAUDI PAK INDUSTRIAL & AGRICULTURAL INVESTMENT COMPANY LIMITED
SILKBANK LIMITED
SME BANK LIMITED
SONERI BANK LIMITED
STANDARD CHARTERED BANK
TAMEER MICROFINANCE BANK LTD
THE BANK OF KHYBER
THE BANK OF PUNJAB
THE BANK OF TOKYO-MITSUBISHI UFJ
THE HONG KONG & SHANGHAI BANKING CORP. LTD
THE PUNJAB PROVINCIAL COOPERATIVE BANK LIMITED
THE ROYAL BANK OF SCOTLAND LIMITED
UNITED BANK LIMITED
ZARAI TARAQIATI BANK LIMITED
*
Name of Bank/DFI is mandatory
Branch Name:
*
Branch Name is mandatory
Nature of Complaint
:
Atm/Debit Cards
Auto Finance
Credit Cards Irregularities
Delay in Remittances/Collection/Clearing
Fraud & Forgeries
House/Mortgage Finance
Loan/Advances
Misbehavior / Misconduct
Operation of PLS Deposits/Accounts
Others
Pension Problems
Personal Loans
Service Charges
Utility Bills
*
Nature of Complaint is mandatory
Complaint Detail:
*
Complaint Detail is mandatory
Reference #
(Loan #/Credit Card # / A/C # /ATM Card #)
Loan
Credit Card
A/C
ATM Card
Have you approached the
Bank/DFI:
No
Yes
*
Have you approached the Bank/DFI is mandatory
If yes then provide the detail:
*
If you approached the Bank/DFI, then provide the detail
Is matter pending /decided by any court:
No
Yes
*
Is matter pending /decided by any court is mandatory
If above is yes then provide the detail:
*
If matter pending /decided by any court then provide the detail