Circulars/Notifications  

 BPRD Circular Letter No. 18 of 2010
August 10, 2010

The Presidents/Chief Executives
All Banks


Dear Sir/Madam,

AWARENESS AMONG CLIENTS / CUSTOMERS OF BANKS
ABOUT THE BANKING MOHTASIB PAKISTAN


The banks are already aware that the office of Banking Mohtasib is functioning in Pakistan since 2005 to resolve the complaints of banks customers/clients.

In order to create awareness among clients/customers of the Banks about Banking Mohtasib, Banks are henceforth advised to print following short message on all statement of accounts sent to their customers from next cycle i.e. January 2011 on continuous basis.


“For complaints which remain unresolved beyond 45 days, you may write to Banking Mohtasib Pakistan, Shaheen Complex, M.R. Kiyani Road, Karachi
or visit www.bankingmohtasib.gov.pk”



Yours truly,

Sd/-
(Muhammad Tahir)
Senior Joint Director


 

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