As you are aware that a large number of internally displaced persons (IDPs) displaced from Swat and other adjoining affected districts have been compelled to seek shelter mainly in the relief camps located in Districts of Mardan, Swabi, Charsadda, Nowshera and Peshawar. Many of them are account holders of various banks branches located in above areas. Some of them are in possession of their cheque books/ATM Cards etc. but could not withdraw money or avail other banking facilities due to dislocation and non availability of banking facilities in the relief camps.

2. In this backdrop, you are advised to immediately arrange for provision of basic banking services which, interalia, includes cash withdrawal facility to IDPs. It is mandatory for all banks having branches in aforesaid affected areas to arrange presence in each relief camp through all or any of following means as provided in the Branch Licensing Policy and ensure access of IDPs to their bank accounts.

• Opening of booths
• Temporary Shifting of Branch(s)
• Installation of ATMs
• Temporary ATM facility/Mobile ATM
• Mobile banking facility

3. The banks are also advised to immediately contact following officials of BPRD in case of any difficulty for expeditious resolution:

(i) Mr. Manzoor Ahmad, Assistant Director: Phone 021-2453521, Cell: 0333-9116582
(ii) Mr. Ishrat Hussain, Assistant Director: Phone 021-2453520, Cell: 0322-3378263

4. Further, in addition to displaying banners/posters in the relief camps about the banking facilities arranged for IDPs, wide spread publicity of such arrangements should be made through Electronic and Print media for maximum awareness of IDPs enabling them to get full benefits from the banking facilities arranged for them.

5. The concerned banks are advised to immediately take necessary steps and report compliance.