As
per BSD Circular Letter No.17 of June 12, 2000 and subsequent
letter No.BPD(PU-35)/682-Govt./26833/2004-12990 dated
October 11, 2004, banks/DFIs have been advised to ensure
extension of special assistance and due care to senior
citizens, disabled and handicapped persons in their genuine
banking needs/services in order to alleviate their hardship.
Further, banks/DFIs have also been advised to take specific
steps to facilitate senior citizens in availing banking
facilities.